(4.7 / 5)1868+ Ratings

Coldwater Creek Reviews

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Overall Rating

4.7
8 Reviews
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About Coldwater Creek

Coldwater Creek is a retailer that specializes in women's clothing, accessories, and home décor. They offer a wide range of products including dresses, skirts, shirts, blouses, pants, sweaters, knit tops, tees, jackets, jeans, shoes, and accessories. They also have a line of tunics that are longer in length and are known for being flattering, versatile, and expressive. Their products are often inspired by nature's garden, with collections that feature artful, effortless dresses and soft, fluid outfits. They also offer a range of special occasion wear that is soft, flowy, and worthy of every RSVP. In addition to their clothing line, they offer home décor items that include cotton-tailed plush critters and garden motifs. They also have a customer favorites section that features their most popular items such as the Ribbed Turtleneck Sweater, Stretch Corduroys, and the Pack-It Jacket. They pride themselves on their quality fabrics which are often natural fibers, signature blends, and touchable textures. Their customer care team is available to offer guidance and support as customers shop and purchase from their catalog and website..

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Coldwater Creek Customer Reviews (8)

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Phoebe Maund
Phoebe Maund
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Feb 15, 2023
Virginia Lebouef
Virginia Lebouef
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Feb 15, 2023
Dalia Romano
Dalia Romano
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Feb 15, 2023
Maryse Demers
Maryse Demers
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Feb 14, 2023
Victoria Johnson
Victoria Johnson
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Feb 13, 2023
Nellie Anglin
Nellie Anglin
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Feb 10, 2023
Anne Gray
Anne Gray
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Feb 10, 2023
Rosa Østergaard
Rosa Østergaard
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Feb 9, 2023

Coldwater Creek Customer’s Q&A

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Coldwater Creek Features and Benefits

Key features and benefits of coldwatercreek.com include:

  • Wide variety of fashionable clothes: Offers a range of women's clothing including dresses, pants, sweaters, and more.
  • Size inclusivity: Provides clothing in petite, misses, and women’s plus sizes.
  • Quality fabrics: Uses natural fibers, signature blends, and touchable textures for exceptional comfort, ease, and beauty.
  • Inspired by nature: Designs are inspired by the scenic beauty of the Inland Northwest, with elemental textures, tones, patterns, and details that bring the looks to life.
  • Outstanding construction and livable designs: Attention to fit and function creates everyday comfort.
  • MyColdwater Rewards: Earn 10% back on Coldwater Creek purchases and 5% back on 1,500+ retailers and travel sites. Members also enjoy shipping rebates and return shipping rebates on purchases.
  • Elevated customer experience: The website features nature-inspired palettes, intuitive navigation filled with captivating imagery and immersive storytelling, and visual badges and promotions to enrich the shopping experience.

These features and benefits make coldwatercreek.com a popular choice for women's clothing and accessories.

About coldwatercreek.com Prices and Cost?

Coldwater Creek is a women's clothing store that offers a variety of fashionable clothes including dresses, pants, and sweaters. The prices for their products vary. For example, their pants are priced at $70 for Misses and Petite sizes, $80 for Women's size, and $70 for Tall and Women's Tall sizes. Their dresses are priced at $82 on sale and $118 regularly for Misses and Petite sizes, and $94 on sale and $134 regularly for Women's size. Please note that these prices are subject to change and may vary depending on the specific product and ongoing promotions..

About coldwatercreek.com Payment Method?

Coldwater Creek accepts the following forms of payment on their site: Visa, MasterCard, American Express, Discover, and PayPal. Additionally, they offer a Coldwater Creek Card which can be paid with your Visa, MasterCard, or Discover credit card, or with your bank account. When you shop online or over the phone, you automatically earn 10% back on every purchase from Coldwater Creek. Please note that a shipping fee of $9.95 will be deducted from the refund on your original method of payment for returns..

Coldwater Creek FAQs

FAQ

Coldwater Creek Alternatives

Here are the top alternatives to coldwatercreek.com:

  1. northstyle.com - Offers stylish & modern classic women's clothing in misses, petites & women’s sizes.
  2. jjill.com - Provides unique and fashionable women's apparel, accessories, and footwear.
  3. chicos.com - Offers the latest styles in women's clothing including missy, petite and tall, jewelry & accessories.
  4. talbots.com - Offers a modern classic selection of women's clothing, jewelry, accessories and shoes.
  5. landsend.com - A classic American lifestyle brand with a passion for quality, legendary service & real value.
  6. Talbots - Specializes in women’s clothing, fashion accessories and shoes.
  7. Lands’ End - Offers casual clothing, home furnishings and luggage.
  8. Chico’s - Offers latest designer clothing for women.
  9. Lulu’s - Similar to Coldwater Creek but cheaper.
  10. Shopbop - Offers over 800 clothing brands at one place.

These sites offer a wide variety of women's clothing in petite, misses, and women’s plus size items. They are known for their comfortable and uncomplicated women’s fashion inspired by nature.

FAQ

How To Open A Coldwater Creek Account?

To open an account on coldwatercreek.com, follow these steps:

  1. Visit the coldwatercreek.com website.
  2. Look for the "Sign In" or "My Account" option, usually located at the top right corner of the homepage.
  3. Click on "Create an Account" or similar option.
  4. Enter the required information such as email address, password, and other personal details.
  5. Click on "Submit" or "Create Account" to complete the process.

After creating an account, customers can check out faster and more easily, thanks to securely stored information. They can also access their purchase and return history. Customers who sign up for Coldwater Creek emails and text messages will receive updates on special promotions, new product announcements, gift ideas, and more.

Please note that the exact steps may vary slightly depending on the website's layout and design. Always ensure to review and agree to the website's privacy policy and terms of service before creating an account.

FAQ

What is the return policy of Coldwater Creek?

Coldwater Creek will accept returns and exchanges of unworn, unwashed, unused or defective merchandise within 90 days of purchase with a valid receipt. Shipping and handling fees are non-refundable. They offer two convenient ways to return your item and receive a quick refund. You can return by mail or at a drop-off location. If you choose to return by mail, you will receive a USPS mailing label via email to ship your items. A shipping fee of $9.95 will be deducted from the refund on your original method of payment. If you choose to return at a drop-off location, you will receive a QR code and further directions. No box or label is needed. Your refund will be initiated immediately upon drop-off. A shipping fee of $9.95 will be deducted from the refund on your original method of payment.

FAQ

About coldwatercreek.com Popular Products and Services?

Coldwater Creek is an American retailer of women's apparel, accessories, shoes, and home décor. The company sells women's clothing in misses, petite, and women's plus sizes. Coldwater Creek was founded by Dennis and Ann Pence in 1984 and has since evolved from a direct mail business to an e-commerce website. The company's headquarters are located in Fort Lauderdale, Florida. Some of the popular products include dresses, pants, and sweaters. The company has received positive customer reviews for its fashion, quality, and customer service. However, some customers have expressed dissatisfaction with aspects such as customer service and tracking number issues. The company releases new clothes each season, offering a variety of fashionable clothes for women. Despite the challenges posed by the pandemic in 2020, Coldwater Creek reopened in 2021 under new ownership by the Newtimes Group. The company's mission is to inspire its customers every day with clothes that are simple but artistically sound and well-made, full of special-touch details that make Coldwater Creek unique..

FAQ

What is the price range of Coldwater Creek products?

The price range of Coldwater Creek products varies depending on the type of product. For instance, some of their pants are priced as follows: Misses (31” inseam) and Petite (28” inseam) are priced at $70, Women’s (31” inseam) and Tall (34” inseam) are priced at $80, and Women’s Tall (34” inseam) is also priced at $80. Please note that these prices are subject to change and it's always best to check the official Coldwater Creek website for the most accurate and up-to-date pricing information. If you need more specific information, please let me know!

FAQ

What is the Coldwater Creek Card?

The Coldwater Creek Card is a type of credit card that is associated with the Coldwater Creek brand. There are two types of cards: the Coldwater Creek Credit Card and the Coldwater Creek MasterCard®. These cards can be managed online, making it easy to pay bills, view statements, and more. Additionally, the Coldwater Creek MasterCard® is supported by a wide range of mobile carriers. As part of the MyColdwater Rewards program, cardholders automatically receive 10% back on all qualifying purchases from Coldwater Creek. This can be earned by shopping online or over the phone.

FAQ

How do I return an item to Coldwater Creek?

To return an item to Coldwater Creek, you have two options. You can either return by mail or at a drop-off location.

For returns by mail, you need to start your return online to receive a USPS mailing label via email. Box up your items in the original packaging, print out and apply the label provided, and ship them back. A shipping fee of $9.95 will be deducted from the refund on your original method of payment. You'll get an email when your items have been received and your refund has been processed. Please allow 7-10 business days for your refund to be processed.

For returns at a drop-off location, you need to start your return online and choose the Returns Bar option to receive a QR code and further directions. No box or label is needed. A shipping fee of $9.95 will be deducted from the refund on your original method of payment. Select from thousands of options to find a Returns Bar near you. Your refund will be initiated immediately upon drop-off.

Please note that Coldwater Creek will accept returns and exchanges of unworn, unwashed, unused or defective merchandise within 90 days of purchase with a valid receipt. Shipping and handling fees are non-refundable.

FAQ

coldwatercreek.com Return Policy?

Here are the details of the Shipping and Return Policy of Coldwater Creek:

Shipping Policy: They strive to ship all in-stock items as quickly as possible. If an item is not currently in-stock but is back-ordered, you will be provided with an expected ship date. Your credit card will not be charged until the item ships. In-stock items shipped via standard delivery typically arrive within 4-8 business days of when the order is shipped. The shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments from the same order. The shipping and handling range varies based on the total cost of the order, starting from $9.99 for orders up to $50 and going up to $29.99 for orders over $200.01.

Return Policy: If for any reason you are not delighted with your purchase, Coldwater Creek will accept returns and exchanges of unworn, unwashed, unused or defective merchandise within 90 days of purchase with a valid receipt. Shipping and handling fees are non-refundable. They offer two ways to return your item and receive a quick refund. You can return by mail or at a drop-off location. A shipping fee of $9.95 will be deducted from the refund on your original method of payment. Please allow 7-10 business days for your refund to be processed..

FAQ

What is the contact information of Coldwater Creek?

The customer service number for Coldwater Creek is 1 (888) 678-5576. You can reach out to them for any queries or support. They are available from 8 AM – 10 PM ET, 7 days a week, 365 days a year. You can also contact them via email at customerservice@coldwatercreek.com. If you have any issues or requests, you can submit a form on their website. Please note that the response time may vary depending on the nature of your query or issue.

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